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Telenor Bulgaria EAD
  • София

  • Публикувано на 13:27:42 07-09-2019

  • За 16+ г.

Billing Operations Engineer

Telenor Common Operation (TnCO) is a technology service provider delivering wide variety of professional Telco, IP and IT services. We were established in 2013 and have 640+ employees located in four countries: Bulgaria, Hungary, Serbia and Montenegro. Currently we are providing services to five customers – Telenor Bulgaria, Telenor Hungary, Telenor Serbia, Telenor Montenegro and Telenor Global Wholesale (Norway).

In Telenor, we believe that the successful social strategy of each company begins with responsibility for the people, who build its success and its good name. Care and recognition for the employees are the main factors for the growth of our company. For this reason, we provide our staff with the best working conditions to enable them to develop their professional and personal skills.

Role Overview:

Telenor Common Operation is looking for a new team member who will be responsible for the configuration and support of the Company’s Billing systems/platforms (Pre/Post-Paid) and for overall activities of the Billing Operations Section in accordance with the Company strategy and SLAs. The Billing Operations Engineer is also responsible for ensuring accuracy and high performance of Billing systems and related services and infrastructure.

Your main responsibilities would be:

  • Administrate and maintain Billing and IN systems
  • Control the performance of the Pre-Paid & NGIN systems data bases
  • Perform traffic measurements of the Pre-Paid & IN systems, and first level tracing for the needs of the Technology Operations
  • Register and maintain the trouble reporting system (last configuration of reports and registration in dedicated data base)
  • Coordinate and participate in software implementation for the Billing, Pre-Paid & IN systems
  • Cooperate with suppliers for hardware and software issues
  • Ensure proper back up of the Pre-Paid & IN systems (both system and database backups) on daily, weekly and monthly basis
  • Manage the process of production deployment of new features and functionalities and verification of the functionality and performance of the Billing, Pre-Paid & NGIN systems
  • Participate in design, implementation, configuration, management, monitoring of performance and utilization of Company’s Billing systems
  • Configuration and integration of new features and services requested by Company Divisions, corresponding to the Billing, Pre-Paid & NGIN systems and related services/ infrastructure
  • Implementation, monitoring and maintenance of the rating and billing tariffs in the Billing system
  • Provide regular reports and statistics for the Billing systems and subscribers base
  • Ensure the accuracy of newly implemented solutions, applications or features in the Billing systems
  • Monitor Billing systems functionality and take responsibility for their accurate performance

What we would expect from you:

  • University Degree in Communications/IT or related field of studies
  • Working experience in the field of IT or telecommunications
  • Knowledge in Billing systems and services
  • Overall understanding of the telecommunication technologies and principles
  • Good knowledge in Linux/Unix system administration
  • Good level of knowledge in SQL database server administration (Oracle; PLSQL)
  • IP Network knowledge
  • Good command of English

Our offer:

  • Cross-border working opportunity in a collaborative team
  • Positive workplace culture where you would receive all the support you need from your peers and managers in order to achieve your personal and team goals
  • Annual bonus based on your personal performance
  • Preferential prices for mobile devices and accessories
  • Unlimited mobile services and mobile internet
  • Flexible working hours
  • Monthly food and gift vouchers
  • Transportation allowance
  • Additional health insurance

CHALLENGE YOURSELF! DISCOVER NEW OPPORTUNITIES!

Only short-listed candidates will be contacted. All applications will be treated in strict confidentiality and in compliance with applicable law regarding personal data protections.

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